1 reviews | Active since Jun 2017
Assupol and popcru *****
<p>Assupol and POPCRU are deducting sums of money I have never gave permission for. Assupol is deducting R548 on reference number AL ********** ********** 4 starting noticing it in January. Popcru a R50 affiliation as from October 2016. On enquring from Assupol and I was told it is a funeral cover for myself, brother and sister...siblings I do not know. I have never taken that cover affiliated with popcru. </p>
Good Day,
Thank you for informing us.
Please accept my sincere apology for any inconvenience caused.
We confirm that the policy was cancelled on 22 April and a forensic investigation is in process. As soon as the outcome has been received, a refund recommendation will be made.
We will inform you by direct e-mail of the status and outcome of the investigation.
Proudly Serving
Assupol Complaints Manager
Good Day,
Thank you for informing us.
Please accept my sincere apology for any inconvenience caused.
We confirm that the policy was cancelled on 22 April and a forensic investigation is in process. As soon as the outcome has been received, a refund recommendation will be made.
We will inform you by direct e-mail of the status and outcome of the investigation.
Proudly Serving
Assupol Complaints Manager
Good Day,
We refer to our direct e-mails and confirm that the matter was resolved and refund paid.
Proudly Serving.
Assupol Complaints Manager
Good Day,
We refer to our direct e-mails and confirm that the matter was resolved and refund paid.
Proudly Serving.
Assupol Complaints Manager