TD
Thulani D
1 reviews | Active since Dec 2024
11 Dec 2024, 13:48
Assupol
Truly mad at their personeels who goes door to door recruiting people to joun their insurance,was not home and my mom was alone and mind u shes 87 years of age and sick with Damentia on that state she was made to sign documents so she can be insured and for them to deduct on her pension card who in their right mind can make an old lady to sign at that state and when I called them to cancel that policy cause we do have our own policies shes covered they tell me shes the only one who can cancel that policy ,told them that even now ad we speak she dont remember signing anything what good will it be for me to waste money taking her to their offices in soo angry
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Replies (3)0
Replies (3)Sanlam's replyOfficial
11 Dec 2024, 14:06Dear Thulani, thank you for informing us about this. Our sincerest apology for this. Please see our direct e-mail to you, to obtain your mother's personal information that will assist us to investigate and correct this matter. Regards, Assupol Complaints Manager
Sanlam's reply11 Dec 2024, 14:06
Official
Dear Thulani, thank you for informing us about this. Our sincerest apology for this. Please see our direct e-mail to you, to obtain your mother's personal information that will assist us to investigate and correct this matter. Regards, Assupol Complaints Manager
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Thulani D's updateReviewer Update
04 Feb 2025, 11:17You gguguys are useless I tell you
TD
Thulani D's update04 Feb 2025, 11:17
Reviewer Update
You gguguys are useless I tell you
Sanlam's replyOfficial
11 Feb 2025, 16:03Good day, we have suspended the policy and attempts are made to get hold of the policyholder to finalise this case.
Sanlam's reply11 Feb 2025, 16:03
Official
Good day, we have suspended the policy and attempts are made to get hold of the policyholder to finalise this case.
