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maleke P
1 reviews | Active since Jun 2016
24 Jun 2016, 12:30
Assupol
<p>We not happy with the service we got from Assupol funeral service. Was supposed to pay out the money but we've been told to wait another 48hrs and now we have to postpone the funeral. This is really a bad service we got from them.</p>
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Replies (3)
Sanlam's replyOfficial
24 Jun 2016, 13:01Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
Your complaint reference number is 9300. Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: ********** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's reply24 Jun 2016, 13:01
Official
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
Your complaint reference number is 9300. Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: ********** / ***.
Proudly serving.
Assupol Complaints Team
Best regards,
Sanlam's replyOfficial
28 Jun 2016, 12:31We refer to the direct email sent to you in response to your review.
We have not received any further details from you. Please provide us with more information so that we can assist you.
Assupol Complaints
Best regards,
Sanlam's reply28 Jun 2016, 12:31
Official
We refer to the direct email sent to you in response to your review.
We have not received any further details from you. Please provide us with more information so that we can assist you.
Assupol Complaints
Best regards,
Sanlam's replyOfficial
05 Jul 2016, 10:24We refer to our previous correspondence to you.
Please note that we still haven't received any further details about your complaint.
We are closing the complaint until we receive further information from you.
Assupol Complaints
Best regards,
Sanlam's reply05 Jul 2016, 10:24
Official
We refer to our previous correspondence to you.
Please note that we still haven't received any further details about your complaint.
We are closing the complaint until we receive further information from you.
Assupol Complaints
Best regards,