MR
Mollly R
1 reviews | Active since Oct 2016
11 May 2023, 20:28
Assupol
Good day
I spoke to Rearabetswe pule regarding my funeral cover that got inactive despite making payment and emailing the proof of payment. Rearabetswe pule promised to escalate pop and reinstating the policy to date nothing was done. I emailed her and she is not responding. I am so disappointed with her service. Please get someone to re instate the policy. Rearabetswe is so ***********. Thank you
Helpful (0)
Replies (1)0
Replies (1)Sanlam's replyOfficial
12 May 2023, 07:05Good morning Molly, thank you for reporting this matter to us. My sincerest apology for any frustration caused. We will urgently look into this matter and provide further assistance by direct e-mail or call. Kind regards, Assupol Complaints Manager
Sanlam's reply12 May 2023, 07:05
Official
Good morning Molly, thank you for reporting this matter to us. My sincerest apology for any frustration caused. We will urgently look into this matter and provide further assistance by direct e-mail or call. Kind regards, Assupol Complaints Manager
