SN
Sibongile N

1 reviews | Active since Aug 2012

20 Apr 2021, 14:50

Assipol broker selling lies CASH BACK

Assupol HORROR A broker sold me policy and I explain to him that i want investement cover. He sold me LIFE COVER for R708 in 2011. I queried this life cover when going through documents after some years. Assupol told me they unable to trace the broker but this life cover after 10 yrs i will receive cash back. They dd not explain that if i claim is uninterpreted. Assupol sell lies do not buy from them. I expected my cash back this year in November i m being told there is no Cash Back payout due to me this year. The broker i think got a fat commission with my cover

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Replies (1)
Sanlam
Sanlam's reply20 Apr 2021, 15:10
Official
Dear Sibongile, we acknowledge receipt of your review and sincerely apologise for any inconvenience caused. We will investigate the allegations and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager.