KG
Keeran G
1 reviews | Active since Nov 2022
23 Nov 2022, 21:22
Asap
My mum has passed away in 2021..she left an investment with Sanlam with no will in place ,my brother was nominated as a benerfishery now .after submitting the claim on Wednesday 16/11/2022 ,follow up was done every day by him with no contact back by Sanlam .today the 23/11/2022sanlam says he needs to go to another department.
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Replies (3)KG
Keeran G's updateReviewer Update
23 Nov 2022, 21:33The is incorrect correspondence with Sanlam an it an investment done by my mum not sanlams .
KG
Keeran G's update23 Nov 2022, 21:33
Reviewer Update
The is incorrect correspondence with Sanlam an it an investment done by my mum not sanlams .
Sanlam's replyOfficial
24 Nov 2022, 09:13Good day Keeran
We are sorry to hear of your negative service experience. Your complaint has been escalated to our Death Claims Department to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of your negative service experience. Your complaint has been escalated to our Death Claims Department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply24 Nov 2022, 09:13
Official
Good day Keeran
We are sorry to hear of your negative service experience. Your complaint has been escalated to our Death Claims Department to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of your negative service experience. Your complaint has been escalated to our Death Claims Department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
24 Nov 2022, 14:27Good afternoon Keeran
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
Sanlam's reply24 Nov 2022, 14:27
Official
Good afternoon Keeran
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted.
Regards
Sanlam Client Care