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SAMKE M

1 reviews | Active since Aug 2015

13 Oct 2025, 15:11

Appalling service to orphans

Why did Sanlam remove my review of their appalling service to orphans? Beneficiary has not been paid but you delete this review , you have no shame! I will keep posting until you do right by poor child!

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Replies (8)
SM
SAMKE M's update13 Oct 2025, 15:14
Reviewer Update
Stop calling sick guardian and lie that funds have been paid🚮
Sanlam
Sanlam's reply13 Oct 2025, 15:31
Official
Good afternoon, SAMKE

Kindly note that we have not requested for your previous review to be deleted.

In response to that review, we requested you to provide us with the beneficiary's ID number.

Please be so kind as to provide it to us.

On receipt of the ID number, we will arrange for assistance from the responsible department.

Be assured that we will use any information you provide only to assist with this matter.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply13 Oct 2025, 15:31
Official
Good afternoon, SAMKE

Thank you for your review.

We have sent you a private reply.

Please be so kind as to respond to it.

Regards
Sanlam Client Care

Best regards,

SM
SAMKE M's update13 Oct 2025, 19:36
Reviewer Update
wf_***. Chris Mwali is the one who has been lying and saying payment was done
Sanlam
Sanlam's reply14 Oct 2025, 07:04
Official
Good morning, SAMKE

Thank you for the information you have provided.

We have arranged for assistance from the responsible team.

Regards
Sanlam Client Care

Best regards,

SM
SAMKE M's update14 Oct 2025, 11:36
Reviewer Update
When will the funds be paid?
Sanlam
Sanlam's reply14 Oct 2025, 11:47
Official
Hello SAMKE

We are not able to answer your question on this platform.

The responsible team will be in touch with you.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply15 Oct 2025, 07:23
Official
Good morning, SAMKE

We have received feedback that an email has been sent to you.

Regards
Sanlam Client Care

Best regards,