Appalling service

Assupol ‘s Service is appalling and your employee Tlhogi’s attitude stinks at your Maponya Mall branch. Her lack of Value Added Service should be re-evaluated, she is not competent Customer Service based consultant. A claim that was placed on Tuesday 06 September 2022 it’s still not paid today(Friday) with a funeral arranged for tomorrow, Very Appalling Service. Time is 11:08 Friday 09 September 2022 and I’m typing this review still at the branch waiting for the money to reflect and all everyone can tell us is that the money was sent and we should wait for it to reflect, whether it reflects next year, nobody cares. This is a funeral policy, the money is for funeral arrangements not for leisure so if it delays, it defeats the purpose.