Angry Customer

Could you explain to me how was I short paying? I don’t understand this My premium is deducted each and every week but you come and tell me that I’m short paying, how’s that possible?. This is the second time that I’m being told this thing by Safrican. On my first claim I was paid out R11880 instead of R20000 and I was told that I was short paying I sent through my pay slips as proof that my premium has been deducted for those months. No one rep**** to my email. This time I am being told that I am short paying again but I am paying each and every week I received R15000 instead of R20000 , how is that possible. I am in the Payroll and HR department I am responsible for the deductions of the premiums. I got into a fight with my family because they believe that I am a robbing them continuously. I am one of the people who convinced hundreds of our workers to join Safrican bare in mind my company consist of 500 seasonal employees and 350 permanent employees. I convinced 75 % of those employees to join Safrican. Now tell me what will happen to myself when I tell them that I have been ****** by Safrican? This is day light *******. Your service is poor and unacceptable people should not rely on Safrican because it is *************. I am afraid what will happen when our employees find out about this matter. I am hurt, disappointed and angry. I have never been so angry in like this in my entire life I am going to cancel this policy it is a waste of time and money. I can get a much better insurance with that premium deducted by Safrican.

This company does not even deserve half a star.