ANGRY

I got retrenched end 30/04/2024, my previous employer had our money with SANLAM got contact by on the 16/07/2024 and i realised that my banking details are not correct. Then sent an email to the email ***, informing them that they have the incorrect banking information and that the 16/07/2024 no response from them. Then 2 days later i called them and i was advised that the correct account is there and i must worry. Also i can expect payment mid August, mid august came and went. I then called, i was advised that i was incorrectly advised but the emails i sent are available and the matter has been escalated to the supervisor. I must call a week later, i did not call because i wanted to give them time to fix the problem. August ended, then i called on the 01/09/2024 and i was advised that systems are being rebooted due to the 2 port payments. I must call the following day, whuch i did not called a week later and now i am holding for an hour with no response.

Lwandile Macanda