NK
Nomasonto K

1 reviews | Active since Mar 2024

21 Nov 2024, 11:21

Angry

I'm not satisfied with the way I'm being treated, I took a loan 2019 for 60 months ending this year December. Then covid happened and was offered a payment break for 3months but now my loan has been added for another 2 years, and not getting any answers from anyone u talk took.. I need answers cause this is stressful

0
Replies (2)
Sanlam
Sanlam's reply21 Nov 2024, 11:28
Official
Good day Nomasondo

Thank you for reaching out to us. 

We apologise for your service experience and have requested the Sanlam Personal Loans department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply22 Nov 2024, 08:23
Official
Good day Nomasondo

This is to confirm that  Sanlam Personal Loans has sent communication to explain the extension and provided the loan addendums. 
Regards
Sanlam Client Care