SM
Solly M
1 reviews | Active since Dec 2018
14 May 2021, 12:55
Agents sleeping on duty - no service.
I called and was on hold for over 45 minutes yesterday without getting through to anyone, again just called now held on for 32 minutes without getting any assistance. spent so much much money for a simple request of policy schedule.
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Sanlam's replyOfficial
14 May 2021, 13:19Good day Solly, my sincerest apology for the inconvenience caused by this matter. We will urgently attend to your request and provide feedback to you by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply14 May 2021, 13:19
Official
Good day Solly, my sincerest apology for the inconvenience caused by this matter. We will urgently attend to your request and provide feedback to you by direct e-mail. Regards, Assupol Complaints Manager