BM
Boitumelo M
1 reviews | Active since Aug 2015
06 Feb 2019, 11:09
Affecting my credit score
Good Day
I have funeral policies with assupol and they lapsed long time ago but I still receive messages that my policies are in arrears and debit orders bouncing which is affecting my credit score and would like to be removed on their database and stop the debit orders as it has lapsed long time ago if I wanted to continue with them I would have paid already but I have something else,
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Sanlam's replyOfficial
06 Feb 2019, 12:00Good day, Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly. We are really sorry that you feel our service has not been up to standard. Our further communication with you will be by direct e-mail or phone. For your convenience, please note our dedicated complaint channels: *** / ***. Proudly serving. Assupol Complaints Team
Sanlam's reply06 Feb 2019, 12:00
Official
Good day, Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly. We are really sorry that you feel our service has not been up to standard. Our further communication with you will be by direct e-mail or phone. For your convenience, please note our dedicated complaint channels: *** / ***. Proudly serving. Assupol Complaints Team