ZK
ZUKISWA K

1 reviews | Active since Feb 2018

19 Nov 2024, 10:55

Adding people on Policy

I tried calling Sanlam with no success, My aunt took out a funeral policy in 2021 and added my brother and I, she has no relationship with us, I called Sanlam to inform them that I want to be removed from this Policy, after a huge fight I was successfully removed from the policy. Now my aunt Id number *** they are stating that my brother is wanted by gangsters and they want to shoot him (that is all lies) she added my brother because his on drugs and wants to claim, Today I was informed that people came to my aunts house looking for my brother with guns and they want to kill him because he "****** " someone and that is all lies made up by the policy holder whose my aunt.

I want Sanlam to remove my brother from my aunts policy as she has no relationship with my brother my brothers id number is ***. Kindly contact me as this is a matter of urgency ***

0
Replies (5)
Sanlam
Sanlam's reply19 Nov 2024, 11:27
Official
Good day Zukiswa
 
Thank you for contacting us about this.
 
We have requested urgent assistance from the Client Care Centre department to investigate the matter and reach out to you.
 
Regards
Sanlam Client Care

Best regards,

ZK
ZUKISWA K's update20 Nov 2024, 10:35
Reviewer Update
Still awaiting on assistance
Sanlam
Sanlam's reply20 Nov 2024, 10:52
Official
Hello Zukiswa

Thank you for reaching out to us again. 
 
We have requested urgent assistance from the Client Care Centre department.
 
Regards
Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply21 Nov 2024, 15:53
Official
Hello Zukiswa

We have received feedback that the Client Care Centre has been in touch with you.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply21 Nov 2024, 15:53
Official
Hello Zukiswa

We have received feedback that the Client Care Centre has been in touch with you.

Regards
Sanlam Client Care

Best regards,