ZK
ZUKISWA K

1 reviews | Active since Feb 2018

03 Oct 2023, 12:07

ADDED INTO A POLICY WITHOUT CONSENT

I made a complaint to sanlam a week or 2 that I was added by a family member in a funeral policy without my consent, I was advised by Sanlam that shes a paying client and that they cant remove my name on this policy, policy number ***4x1. I havent been in good terms with this woman for many yes and I know she wants me dead but Sanlam does not see anything wrong with this, she also took out another policy added my brother Mongezi kanzi and yonela kanzi and she has not been speaking with us for YEARS, I find it funny how a company like Sanlam sees nothing wrong with this just because shes a client, Last week I was followed by an unknown car until I drove into the police station who knows if she didnt send this people to kill me. I want my name removed from this policy ASAP I dont care if shes a paying client I NEVER GAVE HER CONSENT TO ADD ME IN HER POLICY SHE WANTS ME DEAD.

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Replies (2)
Sanlam
Sanlam's reply03 Oct 2023, 12:46
Official
Good afternoon Zukiswa

We have again referred the matter to the responsible department for their assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply03 Oct 2023, 14:30
Official
Good afternoon Zukiswa

This is just to inform you that the matter has now been referred to the Arbitrator's office.

You will receive feedback directly from that office.

Regards
Sanlam Client Care