JH
Jerome H

1 reviews | Active since Mar 2009

19 Nov 2015, 21:40

Absolute lack of feed back

After being a customer for 5 years with brilliant service , in one phone call you have gone from hero to sub zero.<br> My wife phoned to arrange and additional loan ( after receiving the \Black Card "pre-approval mumbo jumbo )<br> the consultant was less than patient . She said it would 24-48 hours ( odd "

0
Replies (1)
Sanlam
Sanlam's reply20 Nov 2015, 06:10
Official
Hello emorej,

We acknowledge receipt of your complaint and will refer it for urgent investigation today. We apologise for your bad experience and trust we can turn it around soon.
Regards
Client Relations