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fagmedah G
1 reviews | Active since Apr 2015
03 Feb 2021, 18:07
Absa pension fund payment not reflecting
Poor service I have been phoning everyday for the past week, every consultant I spoke to has been giving me different answers, I was told by Bongani my pay out would be done the on the 29 January 2021, Friday came and went I called Monday again and was told they are just waiting for authorization. Payment should reflect Tuesday. Tuesday came I called again and I was told payment will reflect Wednesday and still nothing. This is for the absa pension fund with sanlam
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Replies (2)
Sanlam's replyOfficial
03 Feb 2021, 18:09Dear ***medah
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply03 Feb 2021, 18:09
Official
Dear ***medah
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
04 Feb 2021, 13:46Dear ***medah
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
Sanlam's reply04 Feb 2021, 13:46
Official
Dear ***medah
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations