A new **** in the ho...

Item: Sanlam
Rating: 1
Author: Tulani T

A new **** in the house, Sanlam is refusing to pay back my premium from a policy which the financial advisor deducted after I canceled with him and the advisor resigned failed to do his job correct and sanlam has been deducting money from my account for two years with out my knowledge and they are now refusing to pay me back those premiums.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

26 Mar 2026, 09:53

Good morning, Tulani

We are sorry to hear about this and would like to assist.

Please send us a private reply with the policy number in question.

On receipt of it, we will escalate the matter.

Be assured that we will use any information you provide only to assist you with this matter.

Regards
Sanlam Client Care

Sanlam's reply26 Mar 2026, 09:53

Official

Sanlam's replyOfficial

26 Mar 2026, 17:54

Good day, Tulani

This is to confirm that feedback was provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care

Sanlam's reply26 Mar 2026, 17:54

Official

Good day, Tulani

This is to confirm that feedback was provided to you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care