SM
Sue M

1 reviews | Active since Aug 2018

04 Apr 2025, 14:14

A heavy heart and ****en ****ed as hell

Good afternoon my name is Sharon Clark I am writing this with a heavy heart I have list my daughter Bianca Clark on the 28 March .. I have a funeral tomorrow and I don't have anymore to lay my daughter to rest I mean losing someone so close to you and you don't get assistance from your insurance I have called numerous times no one has assisted I have send claim forms as requested but no call from one agent I am crying in pain and writing this with heavy heart how am I suppose to lay my daughter to rest how am I going to feed the people who are coming to consol my family I am angry I am ****ed I need someone to assist me asap quick to deducted money but not to assist.. I need someone to help my asap ..what must I feed the people pap and water

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Replies (1)
Sanlam
Sanlam's reply04 Apr 2025, 15:10
Official
Dear Sharon, my sincerest condolences on the sad loss of your daughter. My apology also for any frustration caused by the delayed claim payment. We will urgently investigate this and provide further feedback to your direct e-mail. Regards, Assupol Complaints Manager