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I’ve been having the worst experience with Sanlam. I initially started with the fedhealth medical aid and when I wanted to get my eye test done I was told I have to wait to accumulate savings before I do anything on the medical aid, mind you this was after I’ve paid a few premiums. I cancelled it because it’s impractical to pay R2700 every month and can’t get basic eye care. I then moved to the medical insurance to try and save costs however even the service from my consultants have been horrible specifically an agent called Lukho. I have sent many emails that aren’t responded to trying to get confirmation for me to get a sonogram. I even called and still no help. Can’t even cancel Sanlam because it’s from my employer. How is this right?