8 MONTHS LATER, SANLAM STILL HASNT PAID FUNERAL POLICY AND LIVE INVESTMENT. MY HUSBAND PASSED ON IN APRIL 2019

Sanlam has to be the worst ever insurance company. Pathetic!! if you ask me. They are quick to sell you products, take money from you monthly, but when you pass on and its time to pay out beneficiaries you listed, it doesn't happen. My husband passed on in April this year (2019). He had been a Sanlam Client for years. We submitted claims to SANLAM the week he passed on. This is now 8 months ago!!!!!. However we have not received what is due. Imagine, your loved one makes payments using their HARD earned money to a Company that is supposedly suppose to take care of his family when he passes on. SANLAM has failed us!! They are ******* that go around *****ing HARD Earned money that is put aside by responsible individuals to help bury and take care of families once they pass on. They have been giving us the run around for 8 months. Asking us for endless Affidavits. We have submitted everything that has been submitted. Claim Forms, ID Copies, Death Certificate, Affidavits the list goes on. EVERYTHING THAT SANLAM HAS REQUESTED, WE HAVE SUBMITTED. YET THEY STILL HAVE NOT PAID. 8 MONTHS!!! LATER... This is the last step I am taking in effort to get my claim addressed. Hoping exposing them on Hellopeter will help. If this does not get someone to do their job at SANLAM, I WILL take LEGAL ACTION. Its too much. This is not the service my husband was paying for, for so many years. DO NOT, I repeat DO NOT Even think of USING SANLAM as your insurance provider.