1 reviews | Active since Jul 2023
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I have submitted my Sanlam umbrella fund claim twenty months ago. I have send countless emails to different departments in Sanlam. Even tried Sanlam WhatsApp for answers. Sanlam umbrella fund does not make any effort to assist members to retrieve their money. I have send many emails to Pauline at client services but no positive feedback. Is Sanlam umbrella fund really an option when considering taking out an investment? How many other members struggle to get back their contributions as I know for a fact that we are a couple of members battling to get our money due to our company that liquidated international. Twenty months later and still no money, no answers, not from the company nor Sanlam umbrella fund. What happened to our contributions ?????? Hope Sanlam do better in the future?????
We are sorry to hear about your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to hear about your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Regards
Louis
Regards
Louis
Regards
Sanlam Client Care
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and feedback was provide to you.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and feedback was provide to you.
Regards
Sanlam Client Care
