AS
Anton S
1 reviews | Active since Jul 2011
03 Mar 2022, 15:53
5 months pension transfer
I requested that my pension fund be transferred from Sanlam to Momentum at the start of October 2021. It is now March 2022 and I am still waiting for the transfer? How is this possible? How much interest and growth have I lost on my PENSION FUND, due to this unacceptably slow process? 5 months to transfer a pension fund, is this normal?
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Replies (2)
Sanlam's replyOfficial
03 Mar 2022, 15:55Dear Anton
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply03 Mar 2022, 15:55
Official
Dear Anton
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
04 Mar 2022, 08:37Dear Anton
Thank you for your details. We have escalated your matter to the relevant team for further investigation.
Regards
Sanlam Client Relations
Thank you for your details. We have escalated your matter to the relevant team for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply04 Mar 2022, 08:37
Official
Dear Anton
Thank you for your details. We have escalated your matter to the relevant team for further investigation.
Regards
Sanlam Client Relations
Thank you for your details. We have escalated your matter to the relevant team for further investigation.
Regards
Sanlam Client Relations