4482 Missing Lump Sum No Response

I have been pushed pillar to post. I have received my IRP5 from SANLAM and when I try to submit my tax I get the 4482 L/S missing. I have been pushed pillar to post with out any help from SANLAM, no one is able to help me or get the to issue. SARS is saying SANLAM needs to fix, and SANLAM is sayin I am able to submit, but it get rejected the whole time. SANLAM says log a call and we will provided feedback and never do. I am the one that does not look compliant now and SANLAM does not give a *****.