MB
MAMOGOLA B
1 reviews | Active since May 2023
19 Nov 2025, 19:51
💔😒
I just wanna cancel my policy please. My mother passed away in August and we still haven't gotten the money. I want to cancel my own policy cause then if I die, my family will be left stressed. Please cancel my policy from date of inception. My Id number is below
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Replies (3)
Sanlam's replyOfficial
20 Nov 2025, 06:20Dear Mamogola, we have received your review. Our sincerest apology for any frustration caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol Complaints Manager
Sanlam's reply20 Nov 2025, 06:20
Official
Dear Mamogola, we have received your review. Our sincerest apology for any frustration caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol Complaints Manager
MB
MAMOGOLA B's updateReviewer Update
28 Nov 2025, 21:10I haven't gotten any confirmation of cancelations.
MB
MAMOGOLA B's update28 Nov 2025, 21:10
Reviewer Update
I haven't gotten any confirmation of cancelations.
Sanlam's replyOfficial
29 Nov 2025, 18:25Thank you for your response. We have escalated your cancellation request to our administration team. They will process it as quickly as possible. Thank you for your patience.
Sanlam's reply29 Nov 2025, 18:25
Official
Thank you for your response. We have escalated your cancellation request to our administration team. They will process it as quickly as possible. Thank you for your patience.