1 reviews | Active since Jun 2016
4 Months and no progress
<p>I submitted my application for a Satrix tax free debit order the 14th of July, received an acknowledgement of application received and assumed all was well. After two months and no debit order I enquired on the progress only to hear that I must resubmit… so I did.</p> <p>One month later and again I had to ask what progress has been made. They then asked me information little by little (I don’t know why not all at once) and then again radio silence… How can you run a business like this?</p>
Dear HendrickHeyns
We acknowledge receipt of your complaint and will arrange for further investigation. We apologise for the inconvenience caused.
Kind Regards
Client Relations
Best regards,
Dear HendrickHeyns
We acknowledge receipt of your complaint and will arrange for further investigation. We apologise for the inconvenience caused.
Kind Regards
Client Relations
Best regards,
Dear HendrickHeyns
We have been informed that one of our consultants made contact with you on 15 November regarding your complaint . We confirmed that the debit order investment was implemented for start date 1 December 2016.
We apologise for any inconvenience caused.
Kind Regards
Client Relations
Best regards,
Dear HendrickHeyns
We have been informed that one of our consultants made contact with you on 15 November regarding your complaint . We confirmed that the debit order investment was implemented for start date 1 December 2016.
We apologise for any inconvenience caused.
Kind Regards
Client Relations
Best regards,
Debit order went through, but the consultant still feels that I am in the wrong. She says that they did not have all my information until recently, but failed to actually read the report or listen to my story. My complaint was that I the process took so long because I had to ask them a few times why nothing is happening! If I had not done so, the debit order would never have gone through.
Debit order went through, but the consultant still feels that I am in the wrong. She says that they did not have all my information until recently, but failed to actually read the report or listen to my story. My complaint was that I the process took so long because I had to ask them a few times why nothing is happening! If I had not done so, the debit order would never have gone through.
Good day
We acknowledge receipt of your post and will arrange for further handling.
Kind Regards
Client Relations
Best regards,
Good day
We acknowledge receipt of your post and will arrange for further handling.
Kind Regards
Client Relations
Best regards,
Good day
We have been informed that one of our consultants made contact with you regarding your latest post.
Kind Regards
Client Relations
Best regards,
Good day
We have been informed that one of our consultants made contact with you regarding your latest post.
Kind Regards
Client Relations
Best regards,