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Dear Sir/Madam,

My name is Yanga Mvutuza, and I am a Police Constable stationed at Delft Police Station.

I joined an Assupol funeral policy covering my father, Walter Mvutuza, with a monthly premium of R346.50. The policy was arranged to commence deductions via my Persal salary system from the end of February 2026.

However, I later discovered that two separate deductions of the same amount were being processed under different policy reference numbers. Following this discovery, I visited the Assupol Parow Branch to enquire about the matter.

During my enquiry, I discovered that an additional policy had *****ulently been opened in my name. The duplicate policy is identical to the original policy that I legitimately joined. Furthermore, my signature and supporting details appear to have been forged in the process.

This matter is extremely serious, as it involves *****ulent activity and unauthorised deductions from my salary. I hereby demand the following as a matter of urgency:

1. Immediate cancellation of the *****ulent duplicate policy. 2. A full refund of all monies deducted ********ly. 3. A formal written explanation regarding how this *****ulent policy was created and approved. 4. Confirmation that no further unauthorised deductions will take place.

I have attached all supporting documents proving these facts for your investigation and urgent attention.

Should this matter not be resolved promptly, I will have no alternative but to escalate the complaint further, including publishing the matter on HelloPeter and pursuing any other available legal or regulatory remedies.

I trust that this matter will receive urgent attention.

Kind regards,

Yanga Mvutuza Police Constable Delft Police Station