DK
Dumisani K

1 reviews | Active since Jun 2013

29 May 2017, 09:22

3 debit orders after cancellation

<p>I cancelled my asuppol policy in March this year. I am still getting debit orders till today. 3 months after the cancellation.</p> <p> </p> <p>I cannot go to the bank to reverse R95 every month. I end up being charged by my back each time.</p> <p>Why is Assupol being ***********.</p>

0
Replies (2)
Sanlam
Sanlam's reply29 May 2017, 09:35
Official

Dear Dumisani Kunene,

We are really sorry to hear you had this experience.

We will be in direct communication with you shortly to provide us with more information to resolve the issue.

Proudly Serving,

Assupol Complaints Team

Best regards,

DK
Dumisani K's update10 Jul 2017, 10:13
Reviewer Update

My issue was solved, thanks