BC
Boitumelo C
1 reviews | Active since Jun 2023
29 Jun 2023, 15:39
24 - 48 hour payout is untrue
Claim that Funeral claim pays between 24 - 48 hours is a lie. We claimed over a week ago and we call daily to be told "your claim is in process"
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Sanlam's replyOfficial
29 Jun 2023, 16:04Dear Boitumelo, thank you for your review. My apology for any inconvenience caused. Our claims team is urgently looking into this and we will provide further feedback as soon as possible to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply29 Jun 2023, 16:04
Official
Dear Boitumelo, thank you for your review. My apology for any inconvenience caused. Our claims team is urgently looking into this and we will provide further feedback as soon as possible to your direct e-mail address. Regards, Assupol Complaints Manager