Poor Customer Service

An unfortunate experience with a company that does not provide customer care. After moving to Germany, I requested on 14.02.2024 to cancel my subscription as I would no longer be using JO. I believe that according to The SA consumer law, I am entitled to request a cancellation of a subscription. My request was ignored. It was only after posting a review on HelloPeter that Mr. Larry Kahn responded, not to assist me but requesting me to remove my previous post. To be clear, I recognise I have committed to an annual subscription. My frustration is that Sanji Electronics (Pty) Ltd does not respond to customers.