JF
Justin F

1 reviews | Active since Apr 2011

05 Jul 2021, 12:42

terrible customer service

Charged for an extra day's rental - when I queried and disputed it, was referred to the operations manager Kogi Naidoo who has not returned my numerous emails after 3 weeks and Sani has ignored my emails asking for Kogi's superior.

0
Replies (3)
Sani Fleet Rentals
Sani Fleet Rentals's reply06 Jul 2021, 09:00
Official
 Dear  Justin 

Sani Fleet Rental  would like to apologize for your experience, we assure you this is not indicative of our level and standard of service

Please send us your contact details as we would like to discuss the complaint. 

Regards 
Sani Fleet Rental 
JF
Justin F's update08 Jul 2021, 20:55
Reviewer Update
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Sani Fleet Rentals
Sani Fleet Rentals's reply09 Dec 2021, 12:32
Official
 
Dear  Justin 

Sani Fleet Rental would like to apologize for your experience, we assure you this is not indicative of our level and standard of service

Please send us your contact details as we would like to discuss the complaint. 

Regards 
Sani Fleet Rental