SHOCKING, SHOCKING, SHOCKING SERVICE........!!!!!!!!!!!!

STAY AWAY FROM SANI FLEET RENTAL......!!!!!!!!!!!!!!!!!!

I wish that I had read the other Hello Peter reviews before deciding to use Sani Fleet Rental, but alas I didn't.....

I returned the rental vehicle to them on the Friday the 27th of March 2020. When I queried how long it would take for the deposit to be refunded and the balance of rental to be refunded I was told it would be 7 - 14 days (which seemed excessive to me to begin with, since they demand deposit upfront when renting from them), but I accepted it. Today is now day 19 and I have not had so much as much as an e-mail from them, despite me sending an e-mail to their so called customer care department on ***

I have also not managed to raise anybody on the telephone in their Cape Town, Durban, nor Johannesburg offices.......!!!!! When I called the Johannesburg Sani Fleet rental number ***) I did manage to speak to a chap by the name of Ben at Thrifty Car Hire. When I asked him how I came through to Thrifty he told me that they are sister companies, but that he could not put me in touch with Sani Fleet Rental. When I asked to speak to his manager I was told that he was in a meeting and that he would contact me back shortly........ that was 5 days ago.........!!!!!!!!

I will be taking this to social media after this review, because I would like to warn other consumers out there that they are about to be taken for a fool if they use Sani Fleet Rental.........!!!!!!!!

PLEASE DON'T USE THEM...........!!!!!!!!!!!