Sani Car hire - stay away

I would give a minus if I could Firstly - they are not transparent about the fees - only when you get to collect the vehicle are you told of a higher rate and some mumbo jumbo about the excess - I was also charged extra on my credit card. I was then charged a premium location fee. They were very quick to take additional money from credit card as I did go over the mileage allowance which I acknowledge and expected. I did not however expect the extra fees - then the deposit. It has been 18 days since returning the vehicle and no sign of my deposit. after countless emails and phone calls I have basically been told it is my problem now to get the money released from the Bank which of course is not possible as they require the rental company to authorise the refund. So disappointed in the service - actually furious - other consumers be ware!