Sani car hire disatisfaction

I recently hired a vehicle from Sani the package came with 200 km per day, because my vehicle had broken down, l was told that l.could extend the contract 3 times, l had already extended the contract and l was to return the vehicle on the 18 May 2025 once and we received sad news that my brother-in- law passed away in Jhb on Tuesday morning.hen drove to Jhb to be with my wife's family and help with the funeral arrangements and arranged for the funeral to be on the 16 of May....l then received a message whilst at the funeral from Sani car rental that l should send a picture of the cars mileage on of which l did but found this to be very strange, a few hours later l received another message from Sani saying that l exceeded my mileage by over 200km and that l should pay R1239. I then wrote back to them stating my contract is not up yet and my car rental is only due back on the 18 May, l also stated that l will be renewing for another 4 days.

l was then told that if the outstanding km amount is not paid there will be no renewal and they will recover the vehicle at a cost of R5000.00.

I have used Sani car hire many times and have extended the contract many times whenever l returned the vehicle they always worked out the mileage and if there were extra km outside of the 200 free km they would deduct it from my initial deposit.

I still have 2 days left on my contract l told the lady so if l dont put anymore km on the vehicle l will still have 400km if l pay the R1200 will l be refunded? She then said she will get her supervisor to call me on 17 May....l am very disappointed with this car rental service. Hello Peter please help it seems like ******ion.