1 reviews | Active since Apr 2022
Refund
I hired a car with my sister and were told to pay a deposit of R10 000 since we did not have a credit card.
The funds were supposed to have been refunded after 21 working days.
When we called them to find out about the refund we have been getting the run around. We were first told the funds were already paid into our account and we should check our bank statement. When I called back to confirm there was no money reflecting, I was transfered from pillar to post because no one wanted to deal with the enquiry.
As I write this review the funds were not paid yet. I have sent an email and received a response that says they have forwarded the email to the relevant department and for 3 days I have not heard anything from them.
I have had the most rediculous service ever from their call center.
I regret ever having to deal with this company.
Sani Fleet Rental would like to apologize for your experience, we assure you this is not indicative of our level and standard of service
Please send us your contact details as we would like to discuss the complaint.
Regards
Sani Fleet Rental
Sani Fleet Rental would like to apologize for your experience, we assure you this is not indicative of our level and standard of service
Please send us your contact details as we would like to discuss the complaint.
Regards
Sani Fleet Rental
Please can you kindly provide us with your rental agreement number
Kind regards
Sani fleet rental
Please can you kindly provide us with your rental agreement number
Kind regards
Sani fleet rental
