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Jacob S

1 reviews | Active since Jun 2021

08 Jun 2021, 10:57

Poor service, poor customer care!

Extremely bad and poor service, customer service is non existent. They work closely with No Finance Cars and your will call for a refund and even their policy of 5-7 days doesn’t work. I was transferred from No Finance Cars and since I paid R25000 and their deposit was 13000 the entire amount was transferred to them. They kept promising to pay even now I have been taken from one office to the and people keep on transferring my calls to junior staff who can’t do anything. I regret the day I did business with SANI Rent to buy and I won’t wish anyone to give them business. If you pay deposit you won’t get it it back that’s for sure!

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Replies (1)
Sani Fleet Rentals
Sani Fleet Rentals's reply09 Jun 2021, 08:27
Official
 Dear  Mr Jacob

Sani Fleet Rental would like to apologize for your experience, kindly send through your contact details so that we can redirect your complaint through to the correct division as we are Sani Fleet Rentals and not Sani rent to buy.

Regards 
Sani Fleet Rental