NM
Neil M

1 reviews | Active since Oct 2020

07 Nov 2023, 12:09

NEVER USE SANI CAR RENTAL

After researching I found SANI car rentals online and all looked good on the surface. I contacted them and received a very competitive quote, it was stated that the holding deposit I need to pay is R4000 and this was very reasonable. Upon arrival at the depot, I paid for my rental and was informed that the holding deposit is now R12 000. I woefully agreed and s****ped together an additional R 8000 to pay this as I would be getting it back, unless I was involved in an accident (understandable) I asked the consultant do i need to wash the car and refuel it upon return and it was stated that it is not needed as i get 200 km included. Now a week later my deposit was returned with a R775 refueling charge, for 200 km.... at 10 liters per 100 km this per km (which is not standard for a LDV) it comes 20 liters... that's R38 per km daylight *******!!!! The rental agreement was not explained, the refueling charge was not explained, they hook you and then you have no option but to comply, not inline with the consumer protection act... this company is a ****!!!

0
Replies (0)