MM
Michelle M

1 reviews | Active since May 2020

03 Jul 2020, 10:43

Mrs

I have been waiting for more then 14 days for my deposit and all they have to say is they are waiting for head office and if you pgone head office there is no answer so where can i report them because this is breaking our cocontract.

0
Replies (8)
Sani Fleet Rentals
Sani Fleet Rentals's reply07 Jul 2020, 15:09
Official
Dear Michelle

 Sani Fleet Rental, we would like to apologize most sincerely for your experience, we can assure you this is not indicative of our level and standard of service something we pride ourselves in. 
MM
Michelle M's update08 Jul 2020, 15:41
Reviewer Update
Hi what a load of trash. Your Finance Director in Johannesburg is extremely rude how can a educated man not be able to make a immediate payment to correct the wrong. I had to pay 5500 to you to make sure you will get your vehicle back what did i get for your late payment no compensation just a sorry i believe if i return your vehicle latea sorry would not have been good enough. I am reporting you to the consumer and i will contact the media to prevent you from doing this to other people.
Sani Fleet Rentals
Sani Fleet Rentals's reply08 Jul 2020, 16:03
Official
Dear Michelle 

Please kindly provide us with more information about your rental so we can solve this ASAP 
Kindly provide us with your email and contact number so we can get in touch with you  

Thank you 
MM
Michelle M's update08 Jul 2020, 16:14
Reviewer Update
*** ***
Sani Fleet Rentals
Sani Fleet Rentals's reply08 Jul 2020, 16:38
Official
Dear Michelle 
We confirm the refund was processed already. Please send us your email address as we would like to share the proof of payment with you.
Regards, 
MM
Michelle M's update08 Jul 2020, 16:47
Reviewer Update
Michelle.martin198@ gmail.com
Why did you made a immediate payment and will i be compensated for the inconvenience.
MM
Michelle M's update08 Jul 2020, 16:52
Reviewer Update
I immediate payment because the inconvenience was was coursed by you
Sani Fleet Rentals
Sani Fleet Rentals's reply05 Jan 2022, 08:17
Official
Dear  Michelle 

Sani Fleet Rental would like to apologize for your experience, we assure you this is not indicative of our level and standard of service

Please send us your contact details as we would like to discuss the complaint. 

Regards 
Sani Fleet Rental