MS
Mychelle S

1 reviews | Active since Jun 2014

18 Apr 2018, 14:04

What a Shame! Sandwich Baron ALBERTON

Well, I wish I didn't even have to give you people one star!!

As loyal customers, an entire company if I may say, your service or lack thereof is absolutely pathetic. We understand that deliveries can run late but placing an order at 12:02 and still not having received your food by 13:25, really????????????

And then no compensation or sympathy is shown by the staff based at the branch, they are not well spoken, untrained and have no sense of urgency and definitely do not make the customer feel like they are right or come first.

What a joke.

Also, when I order a toasted bacon with JUST BACON, i certainly do not want bits and pieces of someone elses sandwhich hanging around the edges and corners of my sandwich!

You have lost your touch Sandwich Baron ALBERTON

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Replies (1)
Sandwich Baron
Sandwich Baron's reply12 Jun 2018, 15:09
Official

Hi Mychelle,

Thank you for your feedback as it can only help us to improve. We are working at improving the delivery service and addressed the staff with a no care attitude in front. Your complaint was addressed with the store at the time you complained.

Kind regards

Sally, Sandwich Baron Head Office