They Reap off customers

<p>I Placed an order for a church function, Total price was R1090, I gave the delivery guy (Elliab Smit)R2000 in an envilope, I forgot to minus the difference, and I realised just after He left and called him, He didnt answer my call for more than 2 hours, I decided to text him telling him that I am calling the store, so He knows that I wont let it go. Later on He picked up my call and I asked him to Return the R900, and He said He gave the store manager(Carmen) the envilope, then I asked for the store manager's contact details, He took long to get back to Me. when I finally got Carmen's details an called her and told her what happenned, she said Elliab does not *****, he is one of her best drivers. so I said to her, I called you on your cellphone, I doubt you are a manager cos your respons does not sound like its comming from a manager, you sound like its other He shared the money with you, or you are the one who took the money or maybe you are his GF, let me call you on monday using a landline, so I can know for sure that I am speaking to a manager. She doesnt have managerial s****s. Even today, she still sticks to saying the driver did not take the money, since an 100% sure that I put the money, It means if the driver did not take the money, then she did. How can you ***** from your customers? She is refusing to do a lie detect test, how can you be 100% certain that your driver did not *****, unless if you are the one you took the money. where is customer service, how can you be a manager without this simple s****s. How do we trust her in future? what kind of a manager does that? there is lie detector test, why is she refusing to use it? if she is not hiding anything?</p>