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1 reviews | Active since Sept 2016

25 Oct 2018, 12:38

LATE and SOGGY!!!

I'm a woman... and when I get hungry I want to eat. Not wait TWO HOURS after placing my order. It's gets better! I EVENTUALLY received my order to find it burnt on the top and the bread is soggy as hell due to the sauce!! Best of all.. This cost me R 72.70!!!!!!! Will never by from Sandwich Baron again! Thanks Sandwich Baron Alberton North!!! Don't buy here!

0
Replies (3)
Sandwich Baron
Sandwich Baron's reply25 Oct 2018, 13:02
Official

Hi Chantelle,

Please accept our apologies. Unfortunately the address was unclear when the order was placed on line. We are making you a new sandwich. The store is at fault for not making you a new sandwich when they should have known it would have been soggy. I am sorry for any upset.

Kind regards

Sally

's update25 Oct 2018, 14:27
Reviewer Update
Hi, Got a visit from the Brand & Marketing Manager - Edmund Twumasi. What a pleasant person! Personally delivered a fresh, beautiful sandwich. It was warm and he was willing to sit with me while I enjoy it. Thank you for the fast response! And thank you Edmund Twumasi for brightening up my day! Moving to 5 star!! Regards, Chantelle
Sandwich Baron
Sandwich Baron's reply25 Oct 2018, 15:42
Official

Hi Chantelle,

I am glad we could make you happy again and thank you for letting me know about Edmund.

Kind regards

Sally