1 reviews | Active since Oct 2016

03 Apr 2018, 13:13

Horrible Service

I ordered from Sandwich Baron Illovo online for delivery and I've been waiting for my order for over an hour. I called in and I was told there is a shortage of drivers, next time let people know that you have a shortage of drivers. Horrible customer service.

0
Replies (1)
Sandwich Baron
Sandwich Baron's reply12 Jun 2018, 15:21
Official

Hi Sinayo,

Thank you for your feedback and I am sorry for your frustrating experience. I totally agree with you that the customer should be informed of delays as perhaps you would have preferred to leave it for another day. This complaint was addressed with the store at the time.

Kind regards

Sally, Sandwich Baron Head Office