MM
Manase M

1 reviews | Active since Sept 2018

17 Sept 2018, 06:03

Bad Customer service

We ordered 2 platters online and the system gave us cash and card payment method the order was confirmed by phone and email then 2 hours later when delivery was supposed to be made we get a call that platters can only be prepared only if they are paid though it’s not mentioned on the ordering system

0
Replies (2)
Sandwich Baron
Sandwich Baron's reply17 Sept 2018, 07:35
Official

Dear Manase

I was sorry to hear of your bad experience. It is unacceptable that a store can confirm an order and then not make it. I have mailed you to request the name of the store concerned.

Kind regards

Sally

Sandwich Baron
Sandwich Baron's reply17 Sept 2018, 07:36
Official

Dear Manase

I was sorry to hear of your bad experience. It is unacceptable that a store can confirm an order and then not make it. I have mailed you to request the name of the store concerned.

Kind regards

Sally