EL
EC L1

1 reviews | Active since May 2021

14 May 2021, 11:10

Sandton DC knows true Client Service!

My experience was not an easy one before I joined Sandton DC, before I did I had constant challenges getting the right information when needed to ensure my review process went smooth and as it was meant to. I got no advice or detailed assistance from my previous DC, and then I transferred to Nadia and Sandton DC, this I can say changed my life and I am now well informed and have a clear picture of what is needed and how to manage this process in great detail. Nadia always fights for me and her clients and gives detailed information on what is needed from me if anything is required or asked for. It has been such a refreshing change to receive such client focused service rather than the typical you just a number. And in such a sensitive and stressful process as Debt Review, an approach like Nadia and her teams has puts you at ease and able to breath and cope with the situation from an informed perspective, which is vital in this process. I would gladly recommend Nadia and the team to anyone, as I mentioned moving to Nadia truly was a blessing and has changed my life for the better!

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Replies (1)
Sandton Debt Counselling
Sandton Debt Counselling's reply14 May 2021, 11:33
Official
Dear EC,

Thank you so much for this amazing review!

It unfortunately happens way to often that the debt review process is not completely explained to consumers and this causes unnecessary stress.

We are so glad that you transferred to us and that Nadia was able to assist and explain everything to you, she’s a perfectionist who will always fight for her clients’ rights.

As said so many times in the past, with SDC you will never be a number, that is one of our main goals, to make our clients feel like part of our family and I am proud and happy that you have experienced this from our company.

Well done Nadia and the rest of the team!

Thank you once again for this review.

Regards,
The SDC Team