mM
majestic M

1 reviews | Active since Mar 2017

16 Mar 2017, 11:23

My Capitec Account Not Included In Debt Review

<p>Good Day. I am frustrated because you are refusing to include my capitec account in the debt review. I do not understand, debt counseling must assist me not work against me. If this account is not included in the debt review I will have to pay it at its full installment which I can not afford. Other than this, you service is exceptional, please just sort this out.</p>

0
Replies (6)
Sandton Debt Counselling
Sandton Debt Counselling's reply16 Mar 2017, 11:38
Official

Good Morning.

Thank you for your review. May I please ask you to give us a call on *** and ask to speak to Candice. I can unfortunately not see your contact / client details, for some reason.

We will surely do whatever we can to resolve this issue.

Regards,

Candice

Sandton Debt Counselling
Sandton Debt Counselling's reply16 Mar 2017, 11:53
Official

Good Morning.

Thank you for your review. May I please ask you to give us a call on ***and ask to speak to Candice. I can unfortunately not see your contact / client details, for some reason.

We will surely do whatever we can to resolve this issue.

Regards,

Candice

Sandton Debt Counselling
Sandton Debt Counselling's reply16 Mar 2017, 15:50
Official

Good Afternoon

We have communicated with you telephonically and believe that you do understand the reasons for this specific account being excluded from the debt review process.

Regards, SDC

Sandton Debt Counselling
Sandton Debt Counselling's reply16 Mar 2017, 15:56
Official

Good Afternoon

We have communicated with you telephonically and believe that you do understand the reasons for this specific account being excluded from the debt review process.

Regards, SDC

mM
majestic M's update16 Mar 2017, 16:07
Reviewer Update

Thank you for explaining to me. I understand that Capitec is the culprid lol. Sorry for the bad review, I have updated it with 5 stars now.

Sandton Debt Counselling
Sandton Debt Counselling's reply01 Apr 2022, 12:58
Official
Thank you!