KK
Kevin K

1 reviews | Active since Dec 2021

29 Dec 2021, 16:11

Debt review at its best

As luck would have it, Standard Bank debited my account after being under debt review for a year. This was a huge shock. I immediately contacted Sandton Debt Counselling, at 11pm via their Whatsap and got a response. Jo, you are freaking amazing! I never expected a reply at that time and I apologize for sending you a message that late, but you were there for me.

To Nadia, thank you so much for sorting this out in super fast time and for copying me in on the emails. Trust me, I do not want to be on your wrong side lol. Long story short, my money is back in my account and I am sure that they will never take that chance again with any of your clients. To all at SDC, thank you!

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Replies (1)
Sandton Debt Counselling
Sandton Debt Counselling's reply29 Dec 2021, 16:27
Official
Dear Kevin,

Thank you so much for this review, we really appreciate it.

For some reason, sometimes, some credit providers do take a chance and they debit a client when it was never supposed to have happened. Especially not after being under debt review for a year.

I am so happy to know that Nadia sorted it out. I have actually looked for the mail myself now, and you are right, let’s not get on her wrong side.

This is what we stand for, this is what we do, and we love it. 

We wish you a happy new year!

From all of us at Sandton Debt Counselling