DR
Daniel R

1 reviews | Active since Nov 2015

19 Apr 2024, 13:00

Best service experience ever

Five years ago, I was drowning in debt, paying off one credit card with another, and sometimes taking out payday loans to make it to the end of the month. It was a profoundly humiliating experience, because I was a professional making good money and it felt as if I should have known enough about finances to make better choices. I used to wake up in the middle of the night with panic attacks and it seemed as if there wasn't a minute in the day when I was not worrying about money and supporting my family. I finally contacted SDC in desperation, because they seemed to get the best reviews of the debt counselling services that I researched. I should have done it a lot earlier. They were incredibly friendly and helpful, and responded to every single one of my enquiries in record time and in an endearingly personal way. One of the first things they said to me is not to be ashamed, and that there are many other people in the same situation. Just acknowledging my feelings in such a human way already lifted a huge burden off my shoulders. They explained to me exactly what to do, in the simplest possible way, and then they took charge of my finances by arranging remarkably generous payback terms with all my creditors. They kept me up to date every step of the way - honestly, it felt more like talking to an Alcoholics Anonymous sponsor than a financial agency. Eventually they presented me with a surprisingly low sum of money that I would need to pay back every month in a single instalment. It was as if I was a walking dead man who had been brought back to life. Now, five years later, I am a few months away from finally settling all my debt. They contacted me with all the information I need to wrap things up, and they seemed genuinely pleased for me. They are doing all the work that needs to be done for me to get my clearance certificate - getting the final settlement letters from creditors, issuing the clearance form, ensuring that my debt review flag is removed from my name. They have promised to send me a document showing all they money I have saved over the years on instalment and interest, and even to give me some guidance on how I can restore my credit record going forward. I never paid any hidden fees - they were incredibly up-front about exactly what I would be paying, and to whom. My overall sense is that this company takes genuine pleasure in helping people who find themselves in a desperate fix. I cannot recommend them highly enough. If you are drowning in debt, don't hesitate for a second - contact SDC. You'll see, it will change your life.

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Replies (2)
Sandton Debt Counselling
Sandton Debt Counselling's reply19 Apr 2024, 14:18
Official
Hi Daniel,

Your review just took me on a journey of all the emotions one experiences in such times. You are very correct that we do genuinely enjoy sending clearances even more than onboarding clients. 

Reaching out a helping hand during the dark times and asking a level of trust to help guide you out the other end is a massive responsibility.
Even the most responsible professionals encounter levels of stress and a sense that we “must always cope by ourselves” attitude that can get us into trouble sometimes.
I am so happy that there is no shame, no guilt, no pressure or anxiety attacks and soon there will be no debt burden at all.
You made the choice to stop all these negative feelings when you tackled the problem at hand and did your research.
(I
think you made the right choice😉 your total debt when you app**** was R643,694.63. There is only R17,960.96 remaining at this moment! Monthly installment savings 19 721,18 saved every month, and the interest saved is so much more. The breakdown will astound you!)

Our company works on informative transparency and client cooperation and we work with you, not for you- therein the difference. 
Like a “sponsor” we took away the instant fix and replaced it with skills and tools to manage finances in a healthier way. 
You are not credit dependent at all! You had realized the problem would approach and that it interfered in your quality of life- That is the moment you decided to take charge and course correct. 

We have the privilege of being entrusted with finances of others, and lifting the burden not just financially, but also mentally end emotionally. 
It is a journey we go on with you and when we see that light approaching- we can feel the warmth of the sun rising again. 
It is a relief for us every time we get to issue that clearance and know that a brand new chapter is opening up for you. 
We went through covid times together- high stress – high stakes, and we are honoured to have helped you find the new path to your soon to be Debt-free life! 

You had a dream and you have made it happen!

Thank you for choosing us- and the lovely conversations over the years- being part of our debt review tribe😊

Regards
Nadia and our amazing support staff


 

 

Sandton Debt Counselling
Sandton Debt Counselling's reply19 Apr 2024, 15:02
Official
Yeah, you see what you did here, the whole office is crying! I'm just returning the favor;) It is a glorious day, go slay the meeting and walk on clouds. We can officially cry our tears of joy when the clearance hits!