DR
Donovan R
1 reviews | Active since Jan 2018
06 Jan 2018, 20:31
ABSA called me
Good Day
I have signed up with you guys in December and everything went well. Being an employee of ABSA, I was extremely surprised when the collections department called me and said that they do not know about me being placed under debt counselling. I have now paid hyphen pda this month but now ABSA wants money again??? Why would this be? I am really so stressed now. Please get back to me on my email: ********** as I am in a call center and can not take personal calls.
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Replies (3)0
Replies (3)
Sandton Debt Counselling's replyOfficial
06 Jan 2018, 21:19Good Evening Donovan,Thank you for bringing this to our attention. My apologies for the inconvenience caused.I have investigated the matter and have found that you signed up with us on the 23rd of December 2017. We did explain to you that not all your credit providers will be aware of the debt review before the 2nd week of January due to the fact that they usually have a few business days to reply to us and place you under debt review on their side. They do however close for a few days over the Christmas season, hence the delay.We have however received correspondence from ABSA on Friday and you have been placed under debt review on their system. I have forwarded the certificate of balance to you.I will also personally give you a call on Monday morning with regards to this.Have a great weekend!Regards,Jo Stone https://www.sandtondc.co.za
https://www.sandtondc.co.za
https://www.sandtondc.co.za
Sandton Debt Counselling's reply06 Jan 2018, 21:19
Official
Good Evening Donovan,Thank you for bringing this to our attention. My apologies for the inconvenience caused.I have investigated the matter and have found that you signed up with us on the 23rd of December 2017. We did explain to you that not all your credit providers will be aware of the debt review before the 2nd week of January due to the fact that they usually have a few business days to reply to us and place you under debt review on their side. They do however close for a few days over the Christmas season, hence the delay.We have however received correspondence from ABSA on Friday and you have been placed under debt review on their system. I have forwarded the certificate of balance to you.I will also personally give you a call on Monday morning with regards to this.Have a great weekend!Regards,Jo Stone https://www.sandtondc.co.za
https://www.sandtondc.co.za
https://www.sandtondc.co.za
DR
Donovan R's updateReviewer Update
08 Jan 2018, 11:07Thank you! I actually now remember. So sorry about the "bad review"
DR
Donovan R's update08 Jan 2018, 11:07
Reviewer Update
Thank you! I actually now remember. So sorry about the "bad review"
Sandton Debt Counselling's replyOfficial
06 Dec 2021, 13:40Thank you Donovan and thank you for updating your review stars.
We only noticed now that you rep**** to us, better late than never!
Thank you for being our client!
Regards,
SDC Support
We only noticed now that you rep**** to us, better late than never!
Thank you for being our client!
Regards,
SDC Support
Sandton Debt Counselling's reply06 Dec 2021, 13:40
Official
Thank you Donovan and thank you for updating your review stars.
We only noticed now that you rep**** to us, better late than never!
Thank you for being our client!
Regards,
SDC Support
We only noticed now that you rep**** to us, better late than never!
Thank you for being our client!
Regards,
SDC Support