MU
Merve U

1 reviews | Active since Mar 2019

18 Mar 2019, 09:28

Wrong diognosis

We took vehicle for a service and we brought to their attention that the vehicle loses power they then gave the vehicle back to us (no charge on the no power part) saying they could not fault the vehicle. We then brought the vehicle back to us after it almost broke down the same day they took it from us . They have after a long time confirmed that the vehicle needs an engine control unit and the oxygen sensor. It took very long time. We are not happy with the service

0
Replies (1)
Sandown Motors
Sandown Motors's reply01 Apr 2019, 11:47
Official
Dear Customer, we are sorry to hear about your unfortunate experience.  Please may I ask which branch assisted you in order to re-route your complaint to the appropriate dealership for resolution.  Thank you kindly.