GM
Gcebile M

1 reviews | Active since Aug 2016

26 Aug 2016, 08:22

Worst Service

<p>Mercedes Benz Sandton. Ill never forget that name and I would never recomend anyone who love their car to take it there. I Eco start was not working and they posponed this issue until the car was out of warranty. I fought tooth and nail and then i realised after an investigation conducted by Mercedes Benz SA that Sandton had ordered 2 ecostart batteries using my car and i never even received one. After fighting my battery was eventually fitted in. Now the car has an engine light on and they say its a thermostart and need me to pay R9000. how does an engine light go on in less that 10 000 Km after service. They should have picked it up but clearly they ignored it because the say the vehicle was going out of warranty and they thought they would make a quick buck off me. Only Id rather give my money to another dealership than them.</p>

0
Replies (1)
Sandown Motors
Sandown Motors's reply26 Aug 2016, 08:39
Official

Dear gcebile-123 ,

We are sorry to hear about your unfortunate experience. The details have been sent to the Dealer Principal Shaun Michael for his urgent attention.

Kind regards,

Sandown Service